Limo Flow

Privacy Policy

Last updated: 1/23/2025

1. Introduction

Welcome to Limo Flow ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our limo reservation and management software and related services.

2. Information We Collect

We collect personal information that you provide to us such as:

  • Name, email address, phone number, and billing information
  • Profile information (if you create an account)
  • Reservation details including pickup/drop-off locations and times
  • Communication records when you contact our customer support
  • Usage data and analytics information about how you use our services

3. How We Use Your Information

We use your personal information for these purposes:

  • To provide and maintain our services
  • To process and manage your reservations
  • To communicate with you about our services
  • To improve our services and develop new features
  • To comply with legal obligations
  • To detect, prevent, and address technical issues or fraudulent activities

4. How We Share Your Information

We may share your personal information with:

  • Service providers and business partners who help us deliver our services
  • Law enforcement or other government entities when required by law
  • Other parties in connection with a company merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. You can request deletion of your data at any time.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • The right to access, update, or delete your personal information
  • The right to rectification if your information is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction, meaning you can request we limit the way we use your data
  • The right to data portability
  • The right to withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@limoflow.com
Address: [8 The Green Street, Dover, DE, 19901]

12. Specific Provisions for Different Regions

United States

For California residents, please see our separate CCPA Privacy Notice for additional disclosures and information about your rights under California law.

Canada

We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information and request corrections.

Mexico

We adhere to the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). You have the right to access, rectify, cancel, or oppose the processing of your personal data.

European Union

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). In addition to the rights mentioned above, you have the right to lodge a complaint with a supervisory authority in your country of residence.